Vision
To be a valued Performance Improvement Consultancy in Fiji and the Asia Pacific Region, across multiple industries in the areas of health and safety management, quality, environment management, and business management consultancy service.
Mission
Total Workplace Management Solutions is committed to getting all workers home safe and sound, including improving business performances through providing first class safety systems and management consulting
Our Values
We believe and stand by strong values in everything we do.
- Wisdom – We believe that the ability to make sound judgments based on facts is the core to successful systems management.
- Trust – We understand that your unique processes and information is confidential and believe that they should be protected.
- Continual Improvement – We will always strive to advance our knowledge of systems requirements and business best practice through training of our staff recognising that you can never be satisfied with a point reached.
Our business is based on a several dimensions we believe to be fundamental for long-time success of partnership with our clients.
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Precision
We ensure uncompromising quality by two-level system of control, and the results of such control constitute integral component in awarding our employees.
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Helpfulness
We scan satisfaction of our clients four times a year and act according to the results of the scan. The average degree of satisfaction of our clients also constitutes a component in awarding our employees.
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Customer Focus
Customer needs are paramount and represent a value built into every priority within our business. Our obligation is to proactively seek out and define customer needs while addressing all requests expeditiously without creating false expectations.
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Community and the Environment
Total Workplace Management Solutions is committed to supporting the communities within which we operate and where we live. We believe in the practice of social responsibility and encourage similar behavior in our employees. We support conservation of the physical environment and the prevention of pollution in and surrounding our locations and proactively comply with all the applicable work health and safety, environmental, legal and regulatory requirements to which we subscribe.
Total Workplace Management Solutions is also committed to equality in employment, opportunity and rewards, embracing wholeheartedly the cultural diversity within the communities we call home.
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People
People form the fundamental fabric through which our business realises its objectives. Our employees’ welfare and interests are foremost throughout all aspects of our business and how we conduct our business.
Total Workplace Management Solutions is committed to:
- Creating and nurturing an environment of success
- Equitable sharing in the success of the company
- Empowerment through education, training and communication
- Individual growth and equal opportunity
- Designing and providing a safe and secure work environment.
- Quality
Beginning with a clear definition of customer expectations, we strive to consistently meet or exceed them. We adhere to all applicable standards and customer-specific requirements and endeavor to build a system and business that is robust and world class.